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Help Center / Two-Step Verification

Two-Step Verification

If your company asks for a code from an Authenticator app as well as your password.

The first time

  1. 1Sign in with your email and password as usual. If your company requires two-step, “Two-step verification” opens.
  2. 2Scan the QR code on the screen with an Authenticator app: the Passwords app on iPhone, or Google or Microsoft Authenticator. Can’t scan? Type the key shown under it instead.
  3. 3Enter the 6-digit code your Authenticator shows.

Until a code is accepted, the same setup is kept, so the entry already in your Authenticator keeps working.

Every sign-in after that

After your password, enter the current 6-digit code for Vector. It changes every 30 seconds. It’s the same entry for every Vector app, so if you already use two-step in another Vector app, use that code.

Resetting your password asks for this code too, after the code from the email.

Lost your phone?

Email support@vectorxpro.com from your work address. A person reads it and helps you set two-step up again on your new phone.