A code by email, then a new password, all in the app.
Reset it in the app
1On the sign-in screen of the iPhone, iPad or Android app, tap “Forgot Password?”.
2Enter the email you sign in with and tap “Send Code”.
3Open the newest email from notifications@vectorxpro.com and type its 6-digit code into the app. On iPhone the code is often offered above the keyboard; on Android, copy it from the email.
4If your company uses two-step verification, enter the code from your Authenticator app next.
5Choose a new password of at least 8 characters, type it again, and tap “Save”. You're signed in.
Only the newest email's code works, once, within an hour. Nothing after a few minutes? Check your junk folder, or tap “Send a New Code”.
Your password manager
The new password is saved under your email, the same entry Vector Engineer, Vector Operations Pro and vectorxpro.com all use, so it fills in everywhere. Let your phone suggest a strong password, or type your own.
One password for every Vector app
Your new password works everywhere you use your Vector account: Vector Engineer on the web and on your phone, and every other Vector app. If you sign in with your company, you have no Vector password to reset: your company's own sign-in page handles it.
Engineer