Operations Pro
Your company may ask for a code as well as your password. The code comes from an Authenticator app: on iPhone the built-in Passwords app works; on iPhone or Android, Google or Microsoft Authenticator works too. Two-step is set by VectorXPro for now, company by company: to turn it on or off for your company, write to support@vectorxpro.com.
Help Center / Two-Step Verification
Two-Step Verification
A 6-digit code from an Authenticator app.
Setting it up (once)
- 1Sign in with your password. Vector asks you to set up two-step.
- 2Tap Add to Authenticator on this phone. Your Authenticator adds Vector. (Authenticator on another device? Scan the QR code with it instead.)
- 3Come back to Vector and enter the 6-digit code it shows.
If you leave Vector halfway, the setup waits for you: the key you added keeps working.
Every sign-in after that
After your password, enter the current 6-digit code for Vector. It changes every 30 seconds. On iPhone, if you tapped “Add to Authenticator on this phone”, the code is in the Passwords app (open Vector there), and iPhone usually offers it above the keyboard: one tap fills it. On Android, open Google Authenticator or Microsoft Authenticator and find Vector. Resetting your password asks for this code too, after the code from the email. People who sign in with their company aren't asked: their company's own rules apply.
Lost your phone?
Email support@vectorxpro.com from your work address. A person reads it and helps you set two-step up again on your new phone.